Client:
Services Provided:
Merchant Services
The Challenge:
Having been recommended to us, the business wanted to review their card payment solutions to see if any savings could be made. Operating a very busy & well established family menswear shop, they needed something reliable & someone local should the need arise to sort any issues. They were previously with Paymentsense for a very long time that offered little to no local support, even less communication unless it was to inform them of a rate increase, which seemed to happen on a regular basis. And as usual, business owners are busy running the day to day & things like card payment reviews take a back seat. Obviously, being a small family business, they were looking to save as much as possible.
The East Anglian Business Solution:
We conducted a full independent market search to identify a payment solution that specifically suited their needs. We were able to switch them to a provider with a short contract to ensure they were never "locked in." Our team provided a face-to-face terminal installation in Saffron Walden
Achieved Goals
Measurable Results
%
Annual Savings
Total reduction in merchant service charges over 12 months equating to over £6000!
%
Faster Settlement
Improvement in cash flow by moving from 3-day to next-day transfers.
Zero-Downtime Days
Days of uninterrupted trading thanks to integrated mobile-data failover systems.
EABS
The Outcome
Since partnering with EABS, Gray Palmer has seen a significant improvement in their operational efficiency. By simplifying their payment structure the business owners can now focus on growth rather than back-office administration. Free delivery of card terminal rolls too.
The security of knowing a local specialist is just a phone call away has provided the peace of mind that anonymous, distant helpdesks simply couldn't offer.
"Working with EABS was a breath of fresh air. They cut through the jargon and found us a deal that actually worked for our high street shop. Having Carl visit us in person to get everything set up made the transition completely seamless."
Managing Director, Mr Robert Gray Palmer
of graypalmer.co.uk
Let's Work Together
It could be your success story!
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